Our Customer Support is available from 11am-5pm Monday to Friday on Live Chat for any queries. We are here to assist you in any way possible.
We offer email support and will happily respond
to your query right away or by tomorrow morning.
FREQUENTLY ASKED QUESTIONS
How can I call you guys?
Sorry we don't offer phone support at this time but when you book with us you receive the entertainer's mobile number. We are always available to help through email or Live Chat from 11am to 5.00pm Monday to Friday.
How do I check if your free?
Just enquire online and we will get back to you straight away or within the hour. We're here from 11am - 5pm Monday to Friday. If your selection is unavailable, we will offer you our best alternative.
What age is this perfect for?
It works best when most of the children are between 3 and 7. Our entertainers perform at preschools regularly and are experienced in relating to toddlers, they're also well experienced in performing at 7 year old parties and can handle hecklers! No matter the age our entertainers will put on a thoroughly enjoyable show :)
What time works best?
It can work well to have the entertainer arrive 30 minutes after the party starts to however it can work really well at anytime. It's best to have face painting earlier on in the party so the kids can enjoy it throughout the party. Bouncy Castles are set up before the party begins.
How can I pay?
Once we have checked that your entertainment is available, we will send you a link to pay by credit or debit card, easy as that!
Is it cheaper without the magic books?
The kids will enjoy their books while the entertainer finishes the show and makes the balloons. The balloon part of the show is a little more casual but still highly entertaining. The books are free, thanks to our generous sponsors at Pop’n’Good.